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Frequently Asked Questions

Who are we?

PPS is a leading UK manufacturer of decontamination equipment and Personal Protective Equipment. We specialise in providing complete solution packages to a wide variety of hazard prone industries.
You can find more about us through this link: www.ppsgb.com/about-us

 
How can I contact a PPS sales person?

If you have further questions about our products or services then please do not hesitate to contact a member of the team on +44 (0)1908 272240 or [email protected]
Further contact details: www.ppsgb.com/contact-us

 
How can I get the price of products?

If you would like a quotation on our products or services then please contact a member of the team on +44 (0)1908 272240.
Further contact details: www.ppsgb.com/contact-us

 
How can I find a distributor close to me?

To find out your closest distributor please contact a member of the team on +44 (0)1908 272240.
Further contact details: www.ppsgb.com/contact-us

 
What is the return policy?

Please see our Terms and Conditions for information on our return policy.

 
Is there a product warranty?

PPS warrants to the original buyer ("the customer") that, for a period of 12 months from the date of purchase or date of delivery, whichever occurs last ("the warranty period"), this product will conform to the original specifications supplied and agreed with the customer and will be free from defects in material and workmanship.
For full information on our warranty then please read our Warranty Policy.

 
Where can I find datasheets?

All technical documents can be find through this link: www.ppsgb.com/technical-documents
 

I have a bespoke request, what do I do?

For a special request, please do not hesitate to contact a member of the team on +44 (0)1908 272240 or [email protected].
Further contact details: www.ppsgb.com/about-us

 
If my product needs a repair, will PPS carry out the repair?

Repairs:
PPS are able to carry out repairs to our complete portfolio of products in the factory based in Milton Keynes. In some cases we are able to carry out repairs onsite at customer premises. We have a range of repair kits and cleaning solutions available to purchase to maintain the up keep of our products.
For more information, please contact Sales on 01908 272240.

Maintenance and Servicing Packages:
there is a range of maintenance and servicing packages available for our products. For further information please contact our Sales team on 01908 272240.

 
What if I don’t know how to use the products?

PPS offers training courses on its full range of products.
You will find more information about the training courses through the link: www.ppsgb.com/training-demonstrations
For a full course syllabus, detailed guide and pricing please contact Sales on 01908 272240.

 
How do I report a problem with the website?

If you are experiencing difficulties with our website please contact the Marketing Team on [email protected]